I paid the invoice but my account is still pending.

We may have to review your account and activate your hosting manually. You do not have to panic, just submit a ticket to the Billing department and a support agent will resolve your issue.

?האם התשובה שקיבלתם הייתה מועילה 0 משתמשים שמצאו מאמר זה מועיל (0 הצבעות)

מאמרים קשורים

What payment methods are supported?

We accept all major Credit and Debit cards including PayPal via 2Checkout. We also support BTC,...

 My invoice is canceled and I am unable to pay.

If you are facing any issue with paying your invoice, whether it's canceled or other issues then...

 I paid through BTC and my invoice is still showing unpaid.

Payments made via cryptocurrency need to be verify by their network and it will take some time...

 How can I request for a refund?

You can request a refund by opening a billing ticket from your HostYD account. Please read all...

 I paid twice for the same invoice, what should I do?

The amount of invoice will credit into your HostYD account for future purchases. However, you can...