Payments made via cryptocurrency need to be verify by their network and it will take some time depends on the network. Once we receive confirmations of payment in blockchain, your invoice will automatically update and your account will setup. Confirmation may take from 10 minutes to a few hours, please be patient.
I paid through BTC and my invoice is still showing unpaid.
We accept all major Credit and Debit cards including PayPal via 2Checkout. We also support BTC,...My invoice is canceled and I am unable to pay.
If you are facing any issue with paying your invoice, whether it's canceled or other issues then...How can I request for a refund?
You can request a refund by opening a billing ticket from your HostYD account. Please read all...I paid twice for the same invoice, what should I do?
The amount of invoice will credit into your HostYD account for future purchases. However, you can...I have too many invoices, how to merge all of them?
Open a billing ticket and support agent will merge all invoices into one.