Voir les articles sélectionnés 'billing'

I paid twice for the same invoice, what should I do?

The amount of invoice will credit into your HostYD account for future purchases. However, you can...

 How can I request for a refund?

You can request a refund by opening a billing ticket from your HostYD account. Please read all...

 I have too many invoices, how to merge all of them?

Open a billing ticket and support agent will merge all invoices into one.

 I paid through BTC and my invoice is still showing unpaid.

Payments made via cryptocurrency need to be verify by their network and it will take some time...

 My invoice is canceled and I am unable to pay.

If you are facing any issue with paying your invoice, whether it's canceled or other issues then...