If the order cannot be reprocessed because of any error, the money will be automatically refunded to the source of payment (funds, credit card or PayPal) in case you were charged. In case you do not see the refund, please submit a ticket to our Billing department providing some order-related information so that we can refund your money as soon as possible.
We accept all major Credit and Debit cards including PayPal via 2Checkout. We also support BTC,...
My invoice is canceled and I am unable to pay.If you are facing any issue with paying your invoice, whether it's canceled or other issues then...
I paid through BTC and my invoice is still showing unpaid.Payments made via cryptocurrency need to be verify by their network and it will take some time...
How can I request for a refund?You can request a refund by opening a billing ticket from your HostYD account. Please read all...
I paid twice for the same invoice, what should I do?The amount of invoice will credit into your HostYD account for future purchases. However, you can...
